BC-ACE event E1L

Advanced communication skills

E1LEvent leader: Judith Stewart BFRP

It is vital that we understand our clients' problems and convey information to them clearly and concisely. Introducing some NLP techniques, Advanced communication skills aims to foster relevant skills, analyse what can go wrong, and help us to understand ourselves and others at a deeper level. Topics include:

  • Skilful questioning techniques
  • Giving information effectively
  • Active listening skills
  • Building and maintaining rapport
  • Using the appropriate psychological language for the person with whom you are communicating
  • Motivating clients in the way they need to be motivated

The course is led by Judith Stewart, a BFRP and NLP Master Practitioner with over 30 years' experience of training in the public, private and voluntary sectors.

Next date to be confirmed

"Bach has gone from our vision, but his work lives on"

- F J Wheeler, MRCS, LRCP